Want to return a product?
Need to Return? Check Our Refund Policy Below for Details and Instructions on Product Returns!
Return policy
Company Information
- Company Name: Getfitterz Limited
- Business Address: [Please provide your business address]
- Business Phone Number: +92 316 1135348
- Website: www.getfitterz.com
- Email for Returns: return@getfitterz.com
Return Timeframe
We have a 30-day return policy, starting from the date you receive your item.
Eligibility for Return
To be eligible for a return, the item must:
- Be in the same condition as received.
- Be unworn or unused.
- Have tags attached.
- Be in its original packaging.
- Include the receipt or proof of purchase.
Starting a Return
To initiate a return, please contact us at return@getfitterz.com. Returns must be requested within the 30-day return period.
Return Process
Once your return is accepted, we will provide you with a return shipping label and instructions on where and how to send your package. Returns sent without prior approval will not be accepted.
Refunds
Upon receiving and inspecting your return, we will notify you of the approval status. If approved, refunds will be issued to your original payment method within 10 business days. Please note that it may take additional time for your bank or credit card company to process the refund.
Exceptions
- We do not accept returns on perishable goods, custom products, personal care goods, hazardous materials, flammable liquids, or gases.
- Sale items and gift cards are non-returnable.
European Union 14-day Cooling Off Period
Customers shipping into the European Union have the right to cancel or return their order within 14 days without justification. The same eligibility criteria as above apply.
Damages and Issues
Please inspect your order upon receipt. If the item is defective, damaged, or incorrect, contact us immediately for evaluation and resolution.
Exchanges
The quickest way to exchange an item is to return the original item and make a separate purchase for the new item.
Additional Information
- We offer free return shipping.
- There are no restocking fees associated with returns.
- Refunds are issued back to the original payment method.
- For any inquiries or assistance regarding returns, please contact us at return@getfitterz.com.